Bricsys, the company behind Bricscad, today announced the release of Bricsys Meeting Point, a new online communication hub for end users, application developers, and Bricsys’ .dwg specialists. This new online service provides unmatched three-way support options for applications on Bricscad and AutoCAD®.
The hub enables third-party application developers to support their customers at little or no cost. The applications can be ones that run on Bricscad or AutoCAD, and additional assistance can be obtained from Bricsys and DWG specialists, if needed.
All end users and registered visitors can log on to www.bricsys.com/meetingpoint, and then gain access to all the features of Meeting Point.
Bricsys has rightly earned a rock solid reputation for the online support it extends to its customers and third-party application developers. Bricsys has been able to provide excellent support services for the last many years, thanks to its cloud-based system that integrates all localized Bricsys Web sites, which now number 56 around the world. Every support request and solution is stored in a centralized support database, from which registered users can refer to the complete set of communications they had with the support team going all the way back to their registration date.